As a dropship company we have varying delivery times depending on the manufacturer. Our average delivery times are anywhere from 5-15 business days. Some larger items we offer White Glove Delivery which takes 15-25 business days. Our Dundalk Leisurecraft Saunas are made to order and take around 10 weeks for delivery.
-- Disclaimer --
Due to Covid-19 we are experiencing longer delivery times anywhere from 10-30 business days.
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org.