- FITS 49" TO 70" TV's - This portable TV floor stand is designed to fit most 49” to 70” screens on the market with VESA 200x200mm, 300x200mm, 300x300mm, 400x200mm, 400x300mm, 400x400mm, or 600x400mm mounting patterns. Give your visual display a whole new look that’s perfect for home theaters, apartments, offices, and more!
- STURDY 88 LBS SUPPORT - Along with its simple yet elegant presentation, this product is made of durable aluminum and steel that’s guaranteed to last and easily support up to 88 lbs (strength tested at 3 times this weight), keeping your expensive equipment safe and secure.
- SWIVEL & HEIGHT ADJUSTMENT - Flexible swiveling ability makes every seat the best seat, ensuring that all audience members can enjoy their viewing experience to the fullest. Height adjustment is also provided along the center pole.
- EASY INSTALLATION - We provide step by step instructions for simple assembly and installation. The mounting bracket features a snap lock design for even faster assembly, and an anti-tip strap is included for additional safety.
- WE’VE GOT YOU COVERED - Sturdy design is backed with a 3 YEAR MANUFACTURER WARRANTY and friendly tech support to help with any questions or concerns.
OverviewIn this section you will find information pertaining to returns and cancellations policies based on the varying manufacturers policies. To cancel an order or request an RMA please contact us at info@ergowayshop.com or 717-220-7087. This following notice goes for any product purchased on our site. If you have any special shipping notes for shipping services when dropping off your product please call us ahead of time before purchasing so that we can alert the shipping service ahead of time. Otherwise we are not liable for any shipping errors. |
Clearlight
EXTERNAL/VISIBLE DAMAGEIf you received your package and notice external damage that has occured during transport, then we advise you to make a note on the receipt and ask for the carrier’s driver signature. This will help sort out any possible problem later down the road. CONCEALED DAMAGEIf once you’ve unpacked the boxes you notice damage on one or multiple parts of the sauna that was unnoticeable at the moment of delivery, then this is considered concealed damage and you should contact immediately so we can solve the issue. Due to rough handling sometimes items get damaged within the boxes without the external parts being busted themselves. If any claim should be filed then please make sure to keep all original packaging and damaged items. It is to note that all concealed damage claims must be filed within 5 business days of delivery. HOW TO RECEIVE YOUR SHIPMENT
SHIPMENT REFUSAL & CARRIER FEESIf you decide not to accept the delivery because of damage it is best to call us directly before refusing the shipment. All of our delivery include liftgate service and notification before arrival. If by any chance, the carrier haven’t been able to contact you to set an appointment for delivery storage fees might be considered by the carrier. In this case, all fees shall be transferred to the customer and billed on the credit card. RETURNS & REFUNDSOur policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. It is to note that all shipping charges for the returns must be taken in charge by the customer and that most items returned require a 25% restocking fee. For refund prior to shipping, an administration fee of 2.9% will be deducted from the refund. To be eligible for a return your item must fulfill the following conditions :
PARTIAL REFUNDSThere are certain situations where only partial refunds are granted: (if applicable)
REFUNDS (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. LATE OR MISSING REFUNDS (if applicable)If you haven’t received a refund yet please follow the steps below :
If you’ve done all of this and you still have not received your refund yet, please contact us at info@ergowayshop.com SALES ITEMS (if applicable)Only regular priced items may be refunded, unfortunately sale items cannot be refunded (Unless otherwise indicated). EXCHANGES (if applicable)We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@ergowayshop.com and we'll indicate the exact address where to ship the item. SHIPPINGTo return your product, you should first ask for a Return Authorization Number and if validated, we'll let you know the exact address at which the product must be sent. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $500, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. |
EgoFit
If you are not satisfied with your Egofit Walker, you can return it within 30 days upon receipt. Our guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents subject to the terms of our limited warranty. Because of the size and weight of the Egofit Walker Treadmill, we do not offer a refund for any shipping charges you may have paid to receive your treadmill. Returns will be charged an additional return shipping fee of $80 or more, depending on your location. If your Egofit Walker is returned in damaged condition or with missing parts, you may be charged an additional restocking fee. To initiate a return, please contact us at orders@ergowayshop.com Late or missing refunds (if applicable) Exchanges (if applicable) |
Ecotric
Ecotric bike Return Policy
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30 day return policy and 15% restock fee and return shipping cost |
JPMedics, Cozzia, Svago, Homedics
Return Policy
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Osaki and Titan Returns
To prepare returns:
Easy Returns
Massage Chairs For all massage chairs we offer a 30-day money back guarantee. Customers will be responsible for the shipping costs to and from our facility. No refunds after 30 days. You will be charged for ALL delivery and shipping charges. Buyer will be responsible for all shipping charges to and from our facility. All massage chair brands offer an exchange of a new unit if there are defects with the product (within 30 days). After 30 days, all of our chair manufacturers offer warranty service. CANCELLATIONSWe usually ship orders next day, if you choose to cancel your order after your massage chair has shipped, you will be liable for any shipping charges incurred as well as a 3% credit card processing fee. |
Synca Wellness
RETURN POLICY:
RETURN POLICY GUIDELINES:
EXCHANGE POLICYLike our return policy, customers have 30 days to exchange their massage chair for another model. The customer is responsible for shipping fees and white glove delivery fees. If the massage chair is defective, we will exchange it for the same model with no additional shipping costs. Once an exchange has taken place on a non-defective chair, it cannot be returned. CANCELLATIONSWe usually ship orders next day, if you choose to cancel your order after your massage chair has shipped, you will be liable for any shipping charges incurred as well as a 3% credit card processing fee. |
Techni Mobili and Techni Sport
It is recommended that you open the Box as soon as possible and inspect for concealed damage. If there are parts missing or damaged, please contact warranty@rtaproducts.com for replacements. If you would like to return your product, you must first request a Return Authorization Number (RA#) by emailing orders@ergowayshop.com. Our supportTeam will email you a return shipping label. You must ship the item back to us within 10 days of receiving the item. No refunds will be given if the RA# is missing from the label. As soon as the product is received in our facility you will receive a refund less the shipping cost involved in the return. If the product is defective or damaged beyond repair, please take a pictures of the damage or defect and contact our support team at orders@ergowayshop.com or call 717-220-7087 to receive a Return Authorization Number (RA#). We will then provide you with a return shipping label. The item must be returned in its original box within 10 days of receiving the item. Upon receiving your return in our facility, the item will be inspected and you may choose to exchange your item or request a full refund. Please allow about 10 days to complete your refund. We are unable to issue refunds for products returned that have been soiled, accidentally damaged or returned with parts missing. |
Eureka Ergonomics Returns
The best way to find out if you’re going to like our ergonomic desks, gaming desks, office chair, and office accessories is to order one today and give it a try. We’re so confident that you’ll love our products, we’re offering a 30-day risk free guarantee. If you don’t like it, send it back. It’s that easy! Your satisfaction is our top priority. Free return shipping if you’re not satisfied. RETURNS & REFUNDSReturns must be requested within 30 days of receipt of your order. Please contact our Customer Service Team to obtain a RMA# (Return Merchandise Authorization) and schedule a pick-up. You must have the original packaging & box and the product must be in 100% resalable condition to receive a full refund or exchange. If the original packaging/box has been destroyed or thrown away, you are responsible for acquiring a new shipping box. Once we receive the return shipment, and inspect the returned product, we will process your refund or issue a store credit. Please allow 7 to 10 business days after we receive the product for a refund to be issued. ITEMS DAMAGED IN TRANSITItems damaged in transit may be returned or replaced under our guarantee. We may ask for photographic or video evidence for our records. DAMAGED AND DEFECTIVE PRODUCTSIf you receive a damaged or defective product, please contact our customer service team at (717) 220-7087. We will issue an RMA (Return Merchandise Authorization) and schedule a pick up for the damaged or defective product. We will gladly ship out a replacement product or issue a refund/store credit. |
Seville Classics
At the moment we are unable to accept any returns on Seville Classics orders. They only accept returns on items purchased directly from them. |
CoreChair
60 – Day Return Policy CoreChair offers a 60 Day Return Policy. If the CoreChair is not everything you hoped for, it can be returned for a full refund – we’ll pay for the shipping too! Please read the following to ensure you are eligible for a full refund:
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ApexDesk
We offer a 30-day risk-free return on all desks if you have decided you no longer want or need it, provided it’s new, unused and in the original packaging as received or defective. If an item is opened and deemed to be defective within 30 days from the shipping date, return the item to ApexDesk with the proper RMA number and we will replace it with an identical item or a full refund will be issued upon approval of the return. To receive your RMA number contact us at info@ergowayshop.com and we will provide that info for you ASAP. If a refund is requested, a 20% restocking charge may be accessed upon approval of the return. If item is received damaged or parts are missing, we reserve the right to charge up to 50% restocking fee. For any items that arrive damaged to the customer, we would not charge any replacement fee. We do however, always ask for a picture of the damage. All replacements are shipped either USPS First Class or FedEx Ground. Return shipping is the responsibility of the buyer. Unfortunately we cannot accept returns for any reason after 30 days from the shipping date. To return your ApexDesk product, you must provide a receipt or proof of purchase. The item must be in the same condition as when you received it, and you must ship it back in the original, undamaged packaging. All "Free Shipping Offers" will be charged a normal shipping before a refund is issued. If the return of a product or products causes the original order to fall below the free shipping threshold the remaining items and returned items will be billed for the normal shipping charges. Expedited Shipping is usually not offered as the packages are too large. For smaller packages such as the accessories or single packages as the Sk Series Chair, those can be shipped expedited with additional cost. Please request for a quote. • All shipping charges "ground or express" are non-refundable. • All manufacturers' warranties will prevail. • All returns are subject to our approval and must be accompanied by an authorized RMA. Bulk discount of 5% if MOQ 10 pcs or more. This is for all SKUs across the board except for the Pneumatic Desks. |
SitTight
a. Except for any products designated on the Site as non-returnable, we will accept a return of the products for a refund of your purchase price, less the return shipping and handling costs, provided such return is made within 30 days of delivery and provided such products are returned in their original condition. To return products, you must email us at info@ergowayshop.com to obtain a Return Merchandise Authorization (“RMA”) number before shipping your product. No returns of any type will be accepted without an RMA number. b. You are responsible for all shipping and handling charges on returned items. You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection. c. Refunds are typically processed within approximately three business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE. |
Vivo
Vivo offers a 30 day return policy. Any product being returned to us must have an RMA number included. Failure to include RMA number may result in delayed processing. Refunds or replacements may take up to 3-5 business days from receipt to be processed. Return shipping charges on items that are ordered in error or no longer needed are non-refundable. VIVO is not responsible for providing box(es) or packing materials for any return shipments. Items returned damaged due to insufficient packaging will not be processed. Any product utilized in food processing must be thoroughly cleaned prior to return. Contact us at info@ergowayshop.com to request a return and receive your RMA number. |
Uncaged Ergonomics
We have a 30-day, "no questions asked" return window starting the day your order is delivered. In the event that you are unhappy with your purchase, email a return/exchange request within 30 days after receiving your products to info@ergowayshop.com If you return a damaged product (scratched, broken, etc.) we reserve the right to use our professional discretion to partially refund your purchase depending on the severity of the damage. DETAILS:
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